In today’s interconnected world, seamless mobile connectivity across borders is a fundamental expectation for subscribers. For mobile network operators (MNOs), managing roaming traffic efficiently while optimizing revenue and customer experience is a complex challenge. This is where Telcovas’ Steering of Roaming solution comes into play.
Steering of Roaming is a sophisticated system that empowers MNOs to exert granular control over their subscribers’ network selection process while roaming. By implementing intelligent algorithms and real-time data analysis, this solution enables operators to optimize roaming traffic distribution, enhance network performance, and ultimately improve customer satisfaction.
How does it work?
Telcovas’ Steering of Roaming platform employs a multi-faceted approach to achieve its objectives. Key functionalities include:
Network Priority Management: Operators can assign different priority levels to partner networks based on factors such as quality of service, cost, and coverage. This ensures that subscribers are directed to the most suitable network, minimizing disruptions and maximizing user experience.
Roaming KPI Optimization: By continuously monitoring key performance indicators (KPIs) such as call drop rates, data transfer speeds, and handover success rates, the platform can dynamically adjust network selection criteria to optimize overall roaming performance.
Traffic Distribution Management: Telcovas solutions allows operators to balance traffic load across multiple partner networks, preventing congestion and ensuring consistent service quality.
Border Roaming Prevention: This feature helps to prevent subscribers from inadvertently roaming on a foreign network while still within their home country, saving costs and avoiding customer dissatisfaction.
Profile Management: The platform enables operators to create and manage different roaming profiles for various subscriber segments, tailoring roaming services to specific customer needs.
Benefits of Telcovas Steering of Roaming
By leveraging Telcovas’ Steering of Roaming solution, MNOs can reap several benefits:
Improved Customer Experience: By directing subscribers to the optimal network, operators can enhance call quality, data speeds, and overall roaming satisfaction.
Optimized Roaming Costs: Intelligent traffic steering and network selection can help reduce roaming expenses by selecting the most cost-effective partner networks.
Increased Revenue: By maximizing network utilization and optimizing traffic distribution, operators can generate additional revenue from roaming services.
Enhanced Network Performance: The platform helps to prevent network congestion and improve overall performance, benefiting both roaming and domestic subscribers.
Regulatory Compliance: Telcovas solutions ensures adherence to relevant roaming regulations, mitigating risks and penalties.
In conclusion, Telcovas’ Steering of Roaming is a powerful tool that empowers MNOs to navigate the complexities of the roaming landscape. By intelligently managing network selection and traffic distribution, operators can deliver exceptional roaming experiences, optimize costs, and drive business growth.
